Time For You - Customer Relationship Management System
CRM system created for one of the world's biggest cleaning franchise.ios
web
server
Project description
A comprehensive CRM system developed for a large domestic cleaning franchise which operates in the UK, Australia, Norway and Ireland. The software system is created to automate the working process among all the participants of the company, to facilitate the communication process between users of the system – in general, to make the working process digital.
This software streamlines communication and document flow between administrators, managers, franchisees, signatories, clients, cleaners. This corporate software allows to control all the users as well as generate comprehensive statistics, making reports on clients, cleaners, franchises. Such features as scheduling, assignment of tasks, multiple levels of administrators, data analysis and statistics collection are implemented.
TFY CRM system has also 4 separate iPad applications for each country. These mobile applications are integrated with the CRM and help clients, cleaners and franchisee to sign contracts.
Developing this CRM system the team worked also on some third-party services integration, namely Zapier, Mailjet and Gmail.
The key features
Automation of the working process
Multiple user roles and levels of administrators
Communication between users of the system
Dedicated iPad application to operate in a given country
Data analysis and statistics collection
3rd-party services integration
Technologies
RDBMS:
MySql
Frameworks:
Spring MVC, Hibernate, JavaScript, JUnit, JSP
UI:
JSP, JSTL, JavaScript, React, JQuery, CSS3, HTML5, Bootstrap
Application Servers:
Apache Tomcat 7, Jetty
Operating Systems:
Ubuntu server
Franchisees are delighted with the improvement in speed. Code Inspiration exceeded expectations in delivering the work ahead of schedule. They also gave excellent alternatives to specifications that could improve the functionality of the software.